Replace generic feedback with personalized insight
Revynu helps CX teams collect richer input, deliver smarter responses, and build loyalty through data that speaks to the customer.
Why traditional feedback falls short
CX teams often face:
- ✗Low participation rates
- ✗Shallow data (just scores, no stories)
- ✗Slow analysis slow action
- ✗One-way feedback loops
Benchmarking unlocks:
- ✓Higher engagement via value exchange
- ✓Rich, peer-based insights
- ✓Personalized feedback per participant
- ✓Continuous learning at scale
What Revynu enables
Deeper feedback
Go beyond NPS to understand what drives customer satisfaction.
Personalized insights
Give each customer a tailored report showing how they compare.
Proactive engagement
Identify and address issues before they impact satisfaction.
Strategic planning
Use benchmark data to guide product and service improvements.
REAL CX OUTCOMES
From insight to impact
- 60%
- response rates on feedback benchmarks
- 23x
- more actionable insights per round
- 2
- FTEs saved on reporting
- Improved
- loyalty & satisfaction through transparency
Example CX use cases
Benchmarking NPS drivers per segment
Understand what drives satisfaction across different customer segments
Onboarding feedback for new users
Collect insights during the onboarding process to improve user experience
Experience mapping across buyer journeys
Map customer experiences at each touchpoint in the buyer journey
Internal alignment on what customers value most
Align internal teams around customer priorities and pain points
Ready to transform your customer experience?
Book a demo to see how Revynu can help you collect better feedback and deliver personalized insights.